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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Ellis

September 26, 2025

5  out of  5
rating by Brian Ellis
"Justin was great. He was patient answering my questions. He explained all the different coverages and made recommendations that helped me have great coverage. He is also following up on homeowners coverage policies to compare with my existing coverage. Justin is an asset to your company and I will be sure to recommend Justin and your agency to family and friends. Sincerely, Brian l. Ellis"
We responded:
"Thank you, Brian! I'm happy to hear about your positive experience with Justin. His dedication to providing clear explanations and helpful recommendations is truly valued. We're grateful for your trust and recommendation. If you have any more questions or need further assistance, feel free to reach out!"
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Andrea Lewison

September 25, 2025

5  out of  5
rating by Andrea Lewison
"Justin was more than helpful in updating my policy! Thank you!"
We responded:
"Andrea, thank you for your feedback! I'm happy to hear that Justin was able to assist you with updating your policy. We appreciate your trust in us. Let us know if there's anything else we can do for you!"
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Toya Johnson

September 25, 2025

5  out of  5
rating by Toya Johnson
"Jenna Orell was hands-down awesome. She was such a pleasure to work with as she answered all questions and quickly provided solutions! Make her your go to!"
We responded:
"Toya - Amazing kindness to write this review - All my thanks for being our client. Michael"
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Michelle Alexander

September 19, 2025

5  out of  5
rating by Michelle Alexander
"Upon my search for a true & sincere Auto Insurance Company, this State Farm Agency was recommended to me by my son - who strategically does his due diligence in EVERY company he potentially sets out to do business with. I wasn't able to speak with Mr. Michael Nickas at the time of my call, however, the very warm and kind young lady who took my call, was MORE than delighted and cheerfully expressed that she could certainly assist me in getting me the exact auto policy that would suit me and my needs, for this current phase of my life. Well, low and behold, she did just that! And might I add that she exuded professionalism, was quite knowledgeable, AND performed with great efficiency!! KNOWLEDGE and EFFICIENCY is SOOOO what I thirst for, in dealing with businesses! To Jenna Orrell: THANK YOU SO VERY MUCH for rendering your Awesome, Trailblazing Service, Ms. Jenna Orrell!!! With most Sincerity, Vivian Alexander"
We responded:
"Vivian, thank you for sharing your experience! I'm so happy to hear that Jenna provided you with the knowledgeable and efficient service you were looking for. Your kind words mean a lot to us, and I’ll be sure to pass along your appreciation to Jenna. If you ever need further assistance or have any questions, feel free to reach out. We're here for you!"
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Thomas Pyrtle

September 19, 2025

5  out of  5
rating by Thomas Pyrtle
"I was with Allstate for like 20 years talk with Jenna with State farm regarding automobile insurance any questions I had regarding my policy she had the answers very knowledgeable made it very easy for me to want to be a part of the State farm family I feel like they care about their customers that means a lot!!!"
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Megan Currie

September 17, 2025

5  out of  5
rating by Megan Currie
"Matthew Ivantsov was great! He helped me set up a car insurance policy with a great rate and was super helpful, he also helped me get a discount with the safe driver thing and renters insurance. Matt is awesome. I’ll definitely be going through him for any of my insurance needs :)"
We responded:
"Thank you, Megan! I'm delighted to hear that Matthew provided such helpful service and secured a great rate for your insurance. It's fantastic that he could assist with discounts. We’re always here for your insurance needs!"
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Sherry French

September 17, 2025

5  out of  5
rating by Sherry French
"Been a customer for 25 years love the service I get Bandi thanks great care with us customer service is above great.Thanks again for all you do for us."
We responded:
"Thank you so much, Sherry, for your loyalty over the past 25 years! I'm delighted to know that Bandi and the team have provided you with exceptional service. We truly appreciate your kind words and are here for any of your insurance needs. Feel free to reach out anytime!"
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john meloche

September 16, 2025

5  out of  5
rating by john meloche
"Very professional and helpful. Jenna was terrific!!!"
We responded:
"Thank you, John! I'm happy to hear that you found our service professional and helpful. Jenna will be delighted to know she made such a positive impact! If there's anything else we can assist you with, feel free to reach out."
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kim moore

September 16, 2025

5  out of  5
rating by kim moore
"Erin is the best !! hands down!! She helped me understand and was very clear. I recommend her!!!"
We responded:
"Thank you for your review, Kim! I'm happy to hear that Erin was able to assist you so effectively. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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Linda Mitchell

September 13, 2025

5  out of  5
rating by Linda Mitchell
"Jenna was so helpful in setting up my Auto Insurance and Home Insurance. She was very knowledgeable and did a great job explaining the options. I so appreciated her warm and friendly personality. 🥰"
We responded:
"Thank you, Linda! I'm delighted to hear that Jenna was able to assist you with your Insurance needs. Her knowledge and friendly approach are truly valued by our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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D Templin

September 10, 2025

5  out of  5
rating by D Templin
"Brandi is a very good communicator and quick to get all the information you need- not only when adding new insurance but also help with your existing policies. . She is knowledgeable and explains things very well and never makes you feel like you’re bothering her when you call back to change or add to the quote she just gave you. Highly recommend Brandi and Statefarm."
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that Brandi has been such a great help with your insurance needs. Our team is dedicated to providing clear and supportive service, and it's fantastic to know Brandi is delivering on that promise. If you ever need further assistance, feel free to reach out!"
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Andrew Hernandez

September 8, 2025

5  out of  5
rating by Andrew Hernandez
"Great overall! Brandi was very helpful with what I needed and Michael was great with starting the policy."
We responded:
"Andrew, thank you for your feedback! I'm happy to hear that Brandi was helpful and that I could assist you with starting your policy. We appreciate your confidence in us. Let us know if there's anything else we can do for you!"
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airzonextreme

September 5, 2025

5  out of  5
rating by airzonextreme
"We have really enjoyed our experience with State Farm and the Michael Nickas group. Our representative's name was Justin. Super helpful and professional."
We responded:
"Thank you! I'm happy to hear that you enjoyed your experience with our team. Justin is indeed a valuable part of our office, and I'm glad he was able to assist you professionally. If you have any more questions or need further assistance, feel free to reach out!"
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Kenneth LaPointe

September 4, 2025

5  out of  5
rating by Kenneth LaPointe
"Brandi Boatwright has always done a great job in taking care of us and our needs in every way!!"
We responded:
"Kenneth, thank you for your feedback! I'm happy to hear that Brandi has been taking great care of you and meeting your needs. We appreciate your trust in us and are here for any assistance you might need in the future. Let us know if there's anything else we can do for you!"
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Bhakti Patel

September 2, 2025

5  out of  5
rating by Bhakti Patel
"Good"
We responded:
"Thank you, Bhakti, for your feedback! I'm glad you had a positive experience with us. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Cimone Smith

August 28, 2025

5  out of  5
rating by Cimone Smith
"Brandi Boatright was amazing! She answered all of my questions and helped me figure out any paperwork I would need."
We responded:
"Cimone, thank you for your feedback! I'm happy to hear that Brandi was able to assist you so effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Mike Steiner

August 25, 2025

5  out of  5
rating by Mike Steiner
"Jenna was very cordial. She quickly accomplished my requests in a professional and efficient manner."
We responded:
"Thank you, Mike! I'm happy to hear that Jenna provided you with professional and efficient service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Sandy Schaefer

August 22, 2025

5  out of  5
rating by Sandy Schaefer
"Thank you to Dani today and last week many thanks to Matt for assisting me with my auto coverage. Both agents were patient, extremely kind and always willing to the take time to answer all my questions. I feel State Farm gives me the value I want and great friendly service I deserve as a long time customer. This is the best agency I’ve ever used!"
We responded:
"Thank you, Sandy, for your wonderful feedback! I'm delighted to hear that Dani and Matt provided you with the patient and kind service you deserve. We’re committed to offering the value and friendly service you expect as a valued customer. Let us know if there's anything else we can do for you!"
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Dana Woolley

August 22, 2025

5  out of  5
rating by Dana Woolley
"Justin was amazing. Extremely patient, knowledgeable, and understanding. He not only answered all my silly questions but made sure we have everything we need for our policies. He's a very valuable asset to your company."
We responded:
"Thank you, Dana! I'm happy to hear that Justin was able to assist you so effectively. We truly appreciate your kind words about his patience and knowledge. If you have any more questions or need further assistance, feel free to reach out anytime!"
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LaTisha Bennett

August 22, 2025

5  out of  5
rating by LaTisha Bennett
"The team here is great. Brandi is very quick to respond and is very helpful!"
We responded:
"Thank you, LaTisha! I'm happy to hear that you found our team, especially Brandi, helpful and responsive. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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A Newton

August 19, 2025

5  out of  5
rating by A Newton
"Justin was helpful, professional and patient as we navigated an unusual situation. I am glad he was there to help me."
We responded:
"Thank you! I'm happy to hear that Justin provided the assistance you needed during your unique situation. Our team is committed to offering professional and patient service. If there's anything else you need, feel free to reach out!"
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Douglas Walker

August 18, 2025

5  out of  5
rating by Douglas Walker
"Jenna was friendly, professional, and efficient."
We responded:
"Douglas, thank you for your feedback! I'm happy to hear that Jenna provided you with friendly and efficient service. Our team is dedicated to offering professional support to all our customers. If you need anything else, feel free to reach out!"
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tod booth

August 18, 2025

5  out of  5
rating by tod booth
"It is always a pleasure working with Michael Nickas Agency. The office is always staffed with knowledgeable and courteous employees. I always feel as if I am their top priority! Thank you!!!!"
We responded:
"Thank you, Tod! I'm happy to hear that you enjoy working with our office and feel prioritized. Our team is dedicated to providing knowledgeable and courteous service. Let us know if there's anything else we can assist you with!"
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R & H Scott

August 17, 2025

5  out of  5
rating by R & H Scott
"Ms. Erin Husa assisted in resolving an issue with our home insurance. As always, she was pleasant, professional and responsive to our questions and requests. She is an an outstanding employee."
We responded:
"We love seeing reviews like this! Thank you for putting the time aside to let us know how Matthew is doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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uniquelymade7nhim

August 15, 2025

5  out of  5
rating by uniquelymade7nhim
"Good morning 🌄 I noticed there was post suppose to also been sent previously for Jenna. She also is very professional and handled my situation gracefully. She reassured me not worry. She explained the process and told me my deadline. Not only that she said she would call me back . Usually agents say that and never return the call. She handle my matter I'm a timely fashion. She even returned my call..thanks again for all you do."