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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pat Murphy

December 16, 2024

5  out of  5
rating by Pat Murphy
"Michael's office is always so helpful. I have worked with Brandi on various coverages for years and she always provides the best solutions and customer service. Thank you for your help."
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Doug Campbell

December 16, 2024

5  out of  5
rating by Doug Campbell
"State Farm’s been my insurance agent since the 1980s and they’ve always done the best job providing for my insurance"
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colleen lowman

December 13, 2024

5  out of  5
rating by colleen lowman
"Brandi is always extremely helpful with our insurance needs. She is someone you can trust to do the best for you."
We responded:
"Thank you, Colleen, for your kind words! I'm happy to know that you feel confident in our ability to handle your insurance needs. Trust is important, and I'm grateful for the opportunity to assist you. If you have any questions or need further assistance, please don't hesitate to reach out."
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Parimal Patel

December 9, 2024

5  out of  5
rating by Parimal Patel
"Brandi is Amazing. Talk to her and job is done. Keep up awesome services.Thank very very much"
We responded:
"Parimal, thank you so much for your wonderful review! I'm really happy to hear that Brandi was able to assist you so efficiently. We truly appreciate your kind words and your support. We'll continue to strive for excellence in our services. If you need anything else, feel free to reach out anytime!"
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gillen durling

December 5, 2024

5  out of  5
rating by gillen durling
"Thank you so much Brandi Boatright for all your help today setting me up with my new car insurance! Thank you for making it so easy and answering all my questions you are amazing!!"
We responded:
"Thank you, Gillen, for sharing your experience! I'm glad Brandi could assist you with setting up your new insurance and make the process smooth. We're grateful for your kind words and are always here to help with any future questions or needs."
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DAVID PYLES

November 25, 2024

5  out of  5
rating by DAVID PYLES
"I called Michael Nickas's office at State Farm. Lindsay Poole answered the phone and once I gave my name, she had my account pulled up in no time. I asked a question, she immediately answered, and was emailing the information I needed to me. Nothing like great service by someone who was kind and respectful. Not something you experience every day when you call a company. Great job Lindsay! We have been doing business with Michael Nickas State Farm for going on four years and his staff always is supportive and helpful."
We responded:
"David, thank you for your kind review! I'm glad Lindsay could assist you promptly and efficiently. It's wonderful to know that you’ve had such positive experiences with our office over the past four years. We truly appreciate your continued trust in us. If you ever need further assistance, don't hesitate to reach out!"
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Breanna Elliott

November 22, 2024

5  out of  5
rating by Breanna Elliott
"Brandi Boatright is the absolute best! She is quick to respond and handles all of our needs with A+ service. You will NOT be disappointed in her service!"
We responded:
"Breanna, thank you so much for your wonderful review! We're very happy that Brandi has been able to provide you with such excellent service. It's great to know she’s quick to respond and meets all your needs with A+ service. We truly appreciate your feedback and look forward to continuing to assist you with any future needs!"
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Marge Stern

November 21, 2024

5  out of  5
rating by Marge Stern
"Was dealing with agent Michael Kerr today. What a pleasure doing business with him. He was kind, courteous and so efficient. Please reach out to him @ State Farm if u are looking to write an insurance policy."
We responded:
"Hi Marge! Thank you for the five-star rating for Michael! He is a wonderful part of our team and we are happy to hear that he provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
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nadi malek

November 21, 2024

5  out of  5
rating by nadi malek
"Thank you Erin for the outstanding service."
We responded:
"Nadi, we're grateful for your positive feedback and happy to know you had such a great experience with Erin. If you need any further assistance, our office is always here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Maria Poulos

November 18, 2024

5  out of  5
rating by Maria Poulos
"Not only has this team been knowledgeable in my transition from one state to Florida, I also received a very nice handwritten letter for Thanksgiving. Personal touch is important, and this team is fantastic!"
We responded:
"Maria, thank you for your wonderful review! We're glad to have been able to assist you with your transition to Florida. It's great to know that you appreciated the handwritten Thanksgiving letter; we believe personal touches make a big difference. Our team is here to help with any of your insurance needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Trina Bryant

November 17, 2024

5  out of  5
rating by Trina Bryant
"As a State Farm client for over a decade, Brandi Boatwright has been one of my favorite representatives at the Mike Nikas location. Always attentive, by listening to my questipns/concerns, Brandi suggests products that work according to my specific needs while being mindful of my budget. If it wasn't for agents like Brandi and the other representatives working at Mike's office (including Mike Nikas himself), buying insurance would just add to the hassle of an already complicated to do list. An additional topping on the insurance cake is receiving very thoughtful greeting cards from the team throughout the year for birthdays, holidays, etc."
We responded:
"Trina, thank you for your wonderful review! I'm glad to hear that Brandi has been attentive to your needs and mindful of your budget. It's great to know that our team's efforts, including the thoughtful greeting cards, have made your experience with us more enjoyable. We appreciate your loyalty over the past decade and look forward to continuing to serve you. If you ever have any questions or need further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Carin R

November 16, 2024

5  out of  5
rating by Carin R
"We were new to Jacksonville and needed to update our State Farm agent and policies. We chose the Michael Nickas agency because of the proximity to our new home. Brandi Boatright welcomed us to the agency and quickly and efficiently updated and transferred our policies. We have had occasion to amend some of our policies and Brandi's experience, enthusiasm, and professionalism have served us well. Brandi knows her stuff and works hard to keep the customer happy."
We responded:
"Carin, thank you for your wonderful review! We're glad you chose our office for your insurance needs in Jacksonville. It's fantastic to hear that Brandi has been able to assist you efficiently and professionally. Her dedication to keeping our customers satisfied is truly appreciated. If you need any further assistance or have more questions, we're always here to help. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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denis harness

November 15, 2024

5  out of  5
rating by denis harness
"Anthony did a fantastic job getting my bill straightened out!!"
We responded:
"Thank you, Denis, for the positive review! We're grateful for your positive feedback and happy to have him on our team. If you need any further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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aleviar henderson

November 14, 2024

5  out of  5
rating by aleviar henderson
"Michael Karr and Michael Nikkas are truly AWESOME! Micheal Karr took great care of my family and made sure we had the BEST plan for an unbeatable price. Thank you so much, We Super appreciate you guys- John and Cloe Henderson"
We responded:
"Thank you, John and Chloe! We’re thrilled to hear that you had such a positive experience with our team. Taking care of families and finding the best plans is what we're all about, we truly appreciate your kind words and are grateful for your trust in us. If you ever need further assistance or have any questions, don't hesitate to reach out! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Danielle Brooks

November 14, 2024

5  out of  5
rating by Danielle Brooks
"Dani Cusick made upgrading our policy after rennovation work a breeze! Thank you Dani!"
We responded:
"Danielle, we're so happy to hear that Dani made upgrading your policy after your renovation work so smooth! We're grateful for your feedback and appreciate you taking the time to share your experience. If you need any further assistance, feel free to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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donnie worrell

November 13, 2024

5  out of  5
rating by donnie worrell
"Dani did an excellent job securing me a quote for a new policy. A+ customer service."
We responded:
"Thank you, Donnie, for your wonderful review! I'm glad to hear that Dani provided you with excellent customer service and secured a new policy quote for you. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Hal Brickel Jr

November 13, 2024

5  out of  5
rating by Hal Brickel Jr
"The best insurances when it comes to Auto and life insurances"
We responded:
"Well Hal Brickel! Thanks for taking the time to stop, discuss and discover the true benefits of being part of the State Farm Family. Coming from you, this is a cherished compliment. "
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Leon Jackson

November 12, 2024

5  out of  5
rating by Leon Jackson
"I’m so grateful to be a part of the Michael Nickas team at State Farm.I have been a part of this family since 2010 and do not plan on joining another agency EVER.The professional and courteous attitude of this team is one you don’t run by often.The leadership there led by Brandi and the readiness to make sure I am completely satisfied with their services is the reason I have been there as long as I have. I have been dealing with Brandi from day one and she continues to make sure my needs and concerns are always priority. Everyone I have referred feels and says the same thing about this team.If you’re looking for great insurance and want great service with people who genuinely care,the Michael Nickas office is where it’s at.Keep up the exceptional work Brandi."
We responded:
"Leon, we all appreciate you and what you mean to our agency. This is going to brighten their Christmas. Thanks for taking the time to write this - Merry Christmas friend - thank you. Michael "
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Mike Amos

November 8, 2024

5  out of  5
rating by Mike Amos
"I added RV insurance to my auto policy today. Dani Cusick assisted me and was very helpful and informative."
We responded:
"Mike, thanks for going to the trouble to recognize Dani, my sincere thanks. Please always feel free to stop by the office. Dani’s schedule is Wednesday-Friday and the rest of us are there M-F - Have a great weekend, Michael "
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wolf pack

November 6, 2024

5  out of  5
rating by wolf pack
"Jenna is amazing"
We responded:
"Jenna is indeed fantastic! I'm happy to know she made such a positive impact. We appreciate your feedback and look forward to assisting you with any future needs. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Scott Watkins

November 6, 2024

5  out of  5
rating by Scott Watkins
"I couldn’t be happier with my experience at State Farm! Both my auto and home policies are with them, and the service has been exceptional from start to finish. A special shout-out to Brandi Boatright, who has been absolutely wonderful to work with. Brandi’s knowledge, professionalism, and dedication to her clients make every interaction a pleasure. She’s always prompt with answers to my questions, provides clear explanations, and goes above and beyond to ensure my policies are tailored perfectly to my needs. It’s such a relief to know I have someone like Brandi in my corner, making sure I’m protected and well-informed. I highly recommend State Farm and Brandi for anyone looking for top-notch service and peace of mind!"
We responded:
"Scott, thank you so much for your wonderful review! I'm glad to hear that you’ve had such a positive experience with both your auto and home policies. Brandi truly is a gem, and it's fantastic to know that her knowledge, professionalism, and dedication have made such a difference for you. We’re grateful to have her on our team. Your recommendation means a lot to us, and we’re always here to help with any future needs or questions you might have. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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James Stevenson

November 5, 2024

5  out of  5
rating by James Stevenson
"Service excellence for sure!"
We responded:
"James, thank you for your positive review! I'm glad you experienced excellent service with us. We always strive to provide the best for our clients. If you ever need further assistance, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Ryan Garner

October 31, 2024

5  out of  5
rating by Ryan Garner
"Lindsay couldn't have been more helpful. She answered all of my questions and helped ease my worries. Thanks y'all!"
We responded:
"Lindsay is truly an asset to our team, and I'm glad she could assist you so effectively. We're grateful for your kind words and happy to know she helped ease your worries. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks, Ryan! - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Donna Zaccour

October 31, 2024

5  out of  5
rating by Donna Zaccour
"The staff here is AMAZING. Cannot say enough positive things about this group! Dani and her coworkers always go above and beyond!!!"
We responded:
"Donna, thank you so much for your wonderful review! I'm happy to hear that Dani and the rest of our team have made such a positive impact on your experience. We truly appreciate your kind words and are grateful for your support. If you ever need anything in the future, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"
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Keri Page

October 30, 2024

5  out of  5
rating by Keri Page
"HUGE shout out to Tony D'Addona for helping us save thousands of dollars with our home and auto bundle!!!"
We responded:
"Keri, thank you so much for your wonderful review! We're very happy that Tony was able to assist you in saving a significant amount on your home and auto bundle. It's great to know that our team's efforts are making a positive impact. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Michael Nickas - State Farm Insurance Agent, Jacksonville, FL"