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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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denis poponi

April 27, 2026

5  out of  5
rating by denis poponi
"Miss Erin Husa, of Michael Nickas office was so helpful and knowledgeable addressing my adding a vehicle to my policy, giving me options and discounts, there's no seven stars, so five stars for me.. last apr 20th, I noticed a minor correction on my policy, I had it emailed to their office, and Miss Erin worked on it the next day, an email reply sayin correction already submitted, that was fast, another 5 star to Miss Erin, and thank you.."
We responded:
"Thank you, Denis, for your fantastic review! I'm delighted to hear that Erin was able to assist you with your policy and provide you with options and discounts. Your satisfaction is important to us, and we're here for any future needs or questions you might have."
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William Hunt

April 24, 2026

5  out of  5
rating by William Hunt
"I was shopping for better auto rates and filled out some information online and within minutes Dominic Masherelli reached out with a quote for all 4 of our vehicles. The quote was way better than my current policy but I had a few more questions and changes. Dominic was exceptionally responsive and knowledgeable and had a revised quote back quickly. I let him know I wanted to move forward and he provided his number. I reached out and we had the entire transaction completed in less than an hour! Dominic made it so quick and simple. It was exceptional service and with the new pricing I was ecstatic. I highly recommend Michael Nickas agency and ask for Dominic. Thanks Dominic!"
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Carlos Cartagena

April 23, 2026

5  out of  5
rating by Carlos Cartagena
"I just switched my auto insurance policies from another company and Michael was professional, knowledgeable and prompt. His communication was clear and concise and did not overwhelmed me with unnecessary info. Most importantly, Michael is saving me over $119 a month from my previous insurance company. I am grateful for Michael’s work!"
We responded:
"Thank you so much for the 5-stars, Carlos! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Nickas’s Team anytime."
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eva douglas

April 23, 2026

5  out of  5
rating by eva douglas
"Brandi, is as usual, the best. She makes sure your need is met and does it with the friendliest attitude."
We responded:
"Thank you so much for the 5-star rating, eva! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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James Procter

April 22, 2026

5  out of  5
rating by James Procter
"Will never deal with another insurance agent again. Can't recommend Mr. Nickas enough. Knowledgeable, friendly and easy to deal with."
We responded:
"Thank you so much for the 5-star rating, James! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Brian Paphides

April 17, 2026

5  out of  5
rating by Brian Paphides
"Jenna has been instrumental in managing several policies for our family members. Her efficiency is remarkable, and she consistently provides a high level of personal attention. Even when she’s busy, I always feel like a priority. We truly appreciate her hard work and dedication."
We responded:
"Wow, thank you for the 5-star review, Brian! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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JB

April 16, 2026

5  out of  5
rating by JB
"Allison was very friendly and got back to me quickly with the info. I requested"
We responded:
"Hi, JB. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
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Kylie Corbett

April 14, 2026

5  out of  5
rating by Kylie Corbett
"Allison was amazing! She was able to help me switch my auto insurance over from South Carolina with ease. She even helped me adjust my coverages to make my monthly payment as close to what I was paying previously. I highly recommend working with her for all your insurance needs!"
We responded:
"Thank you for the amazing review, Kylie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Lisa Wisham

April 9, 2026

5  out of  5
rating by Lisa Wisham
"We always work with Erin and she takes care of us. She’s always a email or phone call away. Goes above and beyond to take care of anything. We appreciate her."
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Michael Groger

April 7, 2026

5  out of  5
rating by Michael Groger
"Dominic reached out to see if I was interested in a new policy the day I was about to renew my Progressive account. He had perfect timing and a better price. He added renter's insurance and still lower than P. Thank you for reaching out. Happy to be back with State Farm and Mr. Nickas' office!"
We responded:
"Michael, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Michael Nickas’s Team!"
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Steve Iacopetti

April 3, 2026

5  out of  5
rating by Steve Iacopetti
"Had a bump in the road with previous auto insurance, was able to speak with Justin Zimmerman who offered me a good deal. I highly recommend the office of Michael Nickas for insurance. 4/3- Jenna was understanding and knowledgeable with my inquires RE:a refund scheduled for me, She has a great phone presence."
We responded:
"Thanks for the kind words, Steve! We’re happy to hear Joy was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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vladimir philippe

April 2, 2026

5  out of  5
rating by vladimir philippe
"Was a pleasure working with michael"
We responded:
"vladimir, thank you for your wonderful review of State Farm Agent Michael Nickas’s Team!"
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Ellen

April 2, 2026

5  out of  5
rating by Ellen
"Randi the office manager is very good. She knows her stuff and very helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Michael Nickas’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Ronnie Hayes

April 1, 2026

5  out of  5
rating by Ronnie Hayes
"Michael Nickas has been my agent since 2002. The professionalism and general care from everyone in his office is 2nd to none. Brandi is amazing she has always found the right policy for me, especially when my son was born. I need a life insurance policy and Brandi found one that was perfect for my family while keeping my budget in mind. Recently Allison has been helping me with some changes to my vehicle policy, she took my request and sent me the figures I requested in detail, in less than 2 hours. I was very impressed with her diligence. I highly recommend Mike and his team!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Louis Brown

March 31, 2026

5  out of  5
rating by Louis Brown
"Very personal, pleasant to talk too. Shared all benefits State Farm offered. Will glad to recommend to family & or friend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Nickas’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jacksonville ."
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John Cummings

March 27, 2026

5  out of  5
rating by John Cummings
"I was in need of updating my insurance after a new vehicle purchase. I had top notch customer service from Dani Cusick! Great personality! Shared a few laughs along the way as well. I've been with Michael Nickas for years and still use his office despite living outside the Jacksonville area. Great service and insurance. Thanks again DANI !!!!! These guys rock!"
We responded:
"Wow, thank you for the 5-star review, John! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jennifer De Rycker

March 16, 2026

5  out of  5
rating by Jennifer De Rycker
"Dominic is so easy to work with and made my experience a fantastic success!"
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Vinoth Kumar T

March 6, 2026

5  out of  5
rating by Vinoth Kumar T
"Matt was extremely knowledgeable, responsive, and made the entire process simple and stress-free. They took the time to explain all my options and helped me find the best coverage for my needs. Highly recommend if you’re looking for someone trustworthy and professional!"
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Sandy Jones

March 6, 2026

5  out of  5
rating by Sandy Jones
"Entire staff from Michael to Brandi is amazing- helpful, friendly, caring and always willing to help us find discounts. 35 year customer and we won’t consider changing!"
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dani stastny

March 5, 2026

5  out of  5
rating by dani stastny
"Everyone there is SO incredible! Anytime you need something, they always answer the phone and are so helpful. They helped me so much when I needed wrist surgery and was able to get my deposit within days. Thank you so much!"
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Crissa

March 4, 2026

5  out of  5
rating by Crissa
"Justin was an absolute doll helping me through a difficult day. The customer service at Michael Nickas State Farm in Jacksonville is superb. Justin's tone was quiet and helpful. Totally recommend. 🌸💛"
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Janet

March 4, 2026

5  out of  5
rating by Janet
"It was great working with Dominic at Michael Nickas -State Farm Insurance Agency. He was courteous and friendly. My first time dealing with State Farm and so far I'm very happy."
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Brandi Boatright

March 3, 2026

5  out of  5
rating by Brandi Boatright
"Give this agency a call to experience great customer service! We are here the help you with ALL of your insurance needs! 😊"
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Louanna Masse

February 28, 2026

5  out of  5
rating by Louanna Masse
"Brandi is the lady you’re looking for! She has you covered for all of your auto, boat, life and home insurance needs! She truly is one of a kind! The lady who consistently goes out of her way to help in any way possible."
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Audrey Rizzo

February 28, 2026

5  out of  5
rating by Audrey Rizzo
"If you’re looking for the best insurance agent, Brandi is it! She’s knowledgeable, approachable, and truly understands how to match you with the perfect coverage. You can trust her experience and dedication every step of the way"