State Farm® Insurance Agent Michael Nickas

"Jenna was friendly, professional, and efficient."

"It is always a pleasure working with Michael Nickas Agency. The office is always staffed with knowledgeable and courteous employees. I always feel as if I am their top priority! Thank you!!!!"

"Ms. Erin Husa assisted in resolving an issue with our home insurance. As always, she was pleasant, professional and responsive to our questions and requests. She is an an outstanding employee."

"Good morning 🌄 I noticed there was post suppose to also been sent previously for Jenna. She also is very professional and handled my situation gracefully. She reassured me not worry. She explained the process and told me my deadline. Not only that she said she would call me back . Usually agents say that and never return the call. She handle my matter I'm a timely fashion. She even returned my call..thanks again for all you do."

"Jenna was great! So great that we are considering moving our vehicle insurance and home owners insurance."

"Jenna at the Jacksonville location for Michael nickas office has been a great help to me and went above and beyond to get me what I needed. Thanks Jenna you are awesome"

"I would like to add that everyone has been great! My daughter was recently involved in another car accident that totaled her car and Jenna was wonderful with assisting us in getting new insurance for her replacement vehicle. Another person from their office made sure State Farm was handling all of our needs as well! Still recommend this agency with 5 Stars! Thank you! By far the BEST insurance office I have dealt with! Michael Kerr was very informative, great communication, personable, helpful and caring when quoting for my auto insurance renewal! I have already referred my parents to him even though he is not local to us! Thank you, Michael!!"

"Update - 8/8/25 — still a 5 star review! Responsive, helpful, and informative. Brandi remains the best! We've used Michael Nickas for our auto, home, and life insurance for years. Brandi is the best - she is always quick to respond and so helpful!"

"Jenna displayed a very polite and helpful demeanor. Shewas quick to assist my request for a reimbursement. She answered all my emails within minutes and offered to send me a form when docusign was not cooperating."

"Jenna was very fast to answer all questions and helping you find solutions. Very friendly and efficient"

"Dani was super informative and so very helpful! She made the process stress free and her customer service skills are top notch! I look forward to working with her again!!! Thank you Dani for all your help!!!"

"I have had the pleasure of doing business with Brandi at State Farm for over a decade. I still remember when she was just starting out...always professional, approachable, and dependable. Her positive attitude and dedication to excellent service made every interaction seamless and enjoyable. Recently, I made the mistake of switching to another insurance provider. The experience felt impersonal, dominated by automated systems and representatives from unfamiliar locations. It lacked the personal connection and trust I value. That experience reaffirmed the importance of working with a team that prioritizes customer relationships. Brandi, along with Michael, consistently provides a high level of professionalism and personalized service. I would confidently recommend them to anyone seeking an exceptional insurance experience."

"I had a great experience working with Matt at State Farm! He was knowledgeable, patient, and really took the time to find me a great rate on my auto insurance. He made the whole process easy and stress-free. Highly recommend reaching out to Matt if you're looking for reliable help with your insurance needs!"

"Brandi has always been pleasant and helpful even when I can’t understand or locate everything I need. She is very patient and helpful even."

"Great service from Brandi on a short order and everything was done perfect.good job."

"Dani has been the best partner to work with! She helped me with my closing and continues to support any questions I have on the day to day. Highly recommend !!"

"Brandi was extremely helpful and did everything for me in order to get my insurance if car and home bundled."

"all good!"

"Erin was super helpful and so nice. Definitely great at what she does. Thank you Erin!"

"Jenna was incredibly helpful in renewing my auto insurance. She was knowledgeable, efficient, and it’s clear she genuinely enjoys what she’s doing. Her positive attitude was refreshing and made the process much smoother. Great experience overall!"

"Brandi was super responsive and quick to ensure my husband and I were able to get a discounted plan. I highly recommend!"

"Spoke to Jenna Orrel at SF, she was so great and professional, was able to modify my bill according to the new changes on the Policy. Gaxed the info immediately to put me at ease. Great help. Give her a raise please. Thanks"

"Erin is so amazing. She is on things right away when I need her. I recommend her 100%"

"Dani was amazing! She was very friendly and thorough, she was more than helpful. Insurance can be confusing, but she broke everything down to where it made sense. Thank you!"

"I recently moved to FL and updated my insurance. Justin was great in assisting with my transfer and getting me set up in my new home. I appreciate the timeliness and accuracy Justin was able to provide when I contacted them earlier. Overall great experience with them!"