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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Just another customer

August 6, 2026

5  out of  5
rating by Just another customer
"I cannot say enough good things about my experience with Michael Nickas and his State Farm agency.

After living in New York for 40 years and now being in Florida for the past 6 years, I have had the opportunity to work with many different companies and representatives. I can honestly say that this has been one of the best experiences I have ever had with a company I do business with.

Michael and his team are professional, knowledgeable, responsive, and truly care about their customers. They take the time to listen, explain everything clearly, and make you feel valued—not just like another policy number.

The level of kindness, patience, and dedication they showed while helping me was exceptional. It is rare these days to find people who go above and beyond, and Michael Nickas and his team truly do.

I highly recommend Michael Nickas State Farm to anyone looking for outstanding service and a team they can trust.
And the most important part :
Look for MATT or ALLISON.
They are the best !"
We responded:
"Just, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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L Pittman

August 4, 2026

5  out of  5
rating by L Pittman
"Brandi is always a pleasure to work with."
We responded:
"Hi L, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Michael Nickas, Your State Farm Agent "
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Elizabeth Roubos

August 4, 2026

5  out of  5
rating by Elizabeth Roubos
"This is an outstanding office my husband & I have been using for nearly 30 years! Everyone is very nice & helpful but Brandy is my favorite "go to" because of her experience & bubbly personality."
We responded:
"Wow, thank you for the 5-star review, Elizabeth! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jana

July 31, 2026

5  out of  5
rating by Jana
"Jenna is very personable and engaging while prompt in responses and actions.
Whenever we needed assistance it was always addressed professionally and in a timely manner."
We responded:
"Thank you so much for the 5 stars, Jana! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Carlos Cartagena

July 31, 2026

5  out of  5
rating by Carlos Cartagena
"After two weeks of dealing with an issue with my auto policies, the technical support team couldn’t figure it out until Jenna, from Michael Nickas’ office, stepped in. She was prompt, professional, attentive and fixed the issue in a matter of minutes. She followed-up the next day to make sure everything was taken care of. I’m so grateful that Jenna was able to help out. Great customer service at its best!"
We responded:
"Thank you so much for the 5-stars, Carlos! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Michael Nickas’s Team anytime."
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Rickie Elman

July 31, 2026

5  out of  5
rating by Rickie Elman
"Brandi is a Great representative of your organization. It is such an honor to be able to have her help me whenever I make contact with your office. She is a Great Asset to your organization. Thank You for your help, Brandi. Blessings. Rickie Elman"
We responded:
"Thank you, Rickie, for your wonderful feedback! I'm delighted to know that Brandi has been such a valuable help to you. It's fantastic that she could assist with your AARP Smart Driver certificate, ensuring you continue to save on your insurance. If you have any more questions or need further assistance, feel free to reach out to our office anytime. Blessings to you too!"
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Caitlin Wolanski

July 29, 2026

5  out of  5
rating by Caitlin Wolanski
"I’ve been with State Farm for ages and they are always quick to respond and help in any way possible! Just today Allison called and emailed me within 3 hours of making an inquiry to make sure I got my question answered about my son’s insurance. ❤️ I really appreciate them and always have peace of mind when it comes to my car and renters insurance."
We responded:
"Caitlin, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jacksonville insurance team! - Your State Farm Agent, Michael Nickas "
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adam luv

July 27, 2026

5  out of  5
rating by adam luv
"Allison VanDyke in Michael Nikas' office helped me to decide whether or not to purchase a new car because of my concern with insurance costs. She is very pleasant to work with also."
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Julie Lockett

July 24, 2026

5  out of  5
rating by Julie Lockett
"Jenna was very helpful when I called today with questions about a claim. She was very informative and efficient in answering my questions. It is always a pleasure doing business with Jenna."
We responded:
"Thank you for the 5-star review, Julie! We’re proud to serve the Jacksonville community and truly appreciate your support. "
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Brian

July 24, 2026

5  out of  5
rating by Brian
"Jenna always comes thru! Great rate and great customer service!"
We responded:
"Thank you for the 5-star review, Brian! We’re proud to serve the Jacksonville community and truly appreciate your support. "
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David Green

July 17, 2026

5  out of  5
rating by David Green
"DAVID AND ANITA GREEN HAVE BEEN REAL HAPPY WITH BRANDI BOATWRIGHT. THERE IS NO ONE ELSE OTHER THAN MICHAEL WOULD WE DO BISINESS WITH AT STATE FARM"
We responded:
"David, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Michael Nickas and Team "
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Kamal Baksh

July 15, 2026

5  out of  5
rating by Kamal Baksh
"Michael is great at what he does with State Farm.
Kept the communication simple and there was no sales pitch on his side, just the facts. That’s what made me move over to State Farm from Progressive."
We responded:
"Kamal, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Joe Ambrose

July 13, 2026

5  out of  5
rating by Joe Ambrose
"Dominic Masherelli was awesome to work with and helped navigate my new auto policy with the highest degree of professionalism."
We responded:
"Thank you for the 5-star review, Joe! Here on State Farm Agent Michael Nickas’s Team, we are proud to serve our community and appreciate your recognition. "
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Therman Martin

July 9, 2026

5  out of  5
rating by Therman Martin
"Matt was very Courteous and processed my needs in a timely manner. Thank you Matt."
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Patrick Corbett

July 4, 2026

5  out of  5
rating by Patrick Corbett
"I had a great experience working with Allison to get renters insurance for my apartment in Jacksonville. She was friendly, knowledgeable, answered all my questions, and made the entire process quick and easy. I would definitely recommend her to anyone else looking for insurance assistance!"
We responded:
"Thank you so much for the 5-star rating, Patrick! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Carly Powers

July 2, 2026

5  out of  5
rating by Carly Powers
"Jenna is awesome! Cant go wrong with her as your insurance agent for all policies."
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Angela Harrell

June 26, 2026

5  out of  5
rating by Angela Harrell
"Justin Always Get The job Done"
We responded:
"Thank you for taking the time to leave such a great review, Angela. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Anastasiia Chernova

June 23, 2026

5  out of  5
rating by Anastasiia Chernova
"Insurance agent Brandi Boatright was very precise in providing information and also helped me purchase the right insurance. Thank you."
We responded:
"Anastasiia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michael Nickas’s Team—we are always here to help!"
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Thomas Wiley

June 22, 2026

5  out of  5
rating by Thomas Wiley
"As a customer for more than a decade and a half with 5 vehicles - I can always count on quality customer service, transparent answers to coverage questions, diverse money saving discount guidance and advise. Highly recommend my agent and his staff."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michael Nickas’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jacksonville ."
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Kamekia Brooks

June 18, 2026

5  out of  5
rating by Kamekia Brooks
"I had the pleasure of speaking with Justin Zimmerman today, he was absolutely wonderful very knowledgeable and patient with me. I appreciate the time you spent explaining everything to me thank you. Enjoy the rest of your week and may you have a great weekend too.😊 Excellent customer service."
We responded:
"Thank you for your kind review of State Farm Agent Michael Nickas’s Team. We appreciate it!"
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Jeff Salituri

June 17, 2026

5  out of  5
rating by Jeff Salituri
"Both Brandi Boatright, Office Manager, and Michael Nickas, Agent, were extremely professional and helpful in getting both my auto and homeowners insurance quoted and set up without a hitch. I look forward to a long relationship with State Farm and this agency’s excellent team."
We responded:
"Jeff, Sincere appreciation for your kind review! I appreciate your trust and look forward to helping anyway I can - Michael"
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Jesenia Sepulveda

June 17, 2026

5  out of  5
rating by Jesenia Sepulveda
"Thank you so much Justin Zimmerman for the experience and helping me."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Judy McIntyre

June 15, 2026

5  out of  5
rating by Judy McIntyre
"I have had Michael Nickas as my agent for many years! He and his staff are the absolute best! Allison Van Dyke helped us today with a quick vehicle add so we would always be covered. All the staff are so quick to add or make changes to any policies you may need or want. They give advice and answer all questions with kindness and professionalism. Give them a try! You’ll love them! They always look out for you! 🥰"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Michael Nickas’s Team here in Jacksonville . "
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Spencer Mack

June 11, 2026

5  out of  5
rating by Spencer Mack
"Always first class knowledgeable assistance!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Michael Nickas’s Team. "
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Leon Jackson

June 11, 2026

5  out of  5
rating by Leon Jackson
"Great customer service,this team headed by Michael Nickas and Brandi Boatwright is firing on all cylinders. They are always willing to make sure you are completely satisfied.They go above and beyond to assure professional service."
We responded:
"That’s awesome ! Thank you and If you should ever need anything …. Let me know! "